{"id":30,"date":"2004-11-15T13:26:00","date_gmt":"2004-11-15T13:26:00","guid":{"rendered":"http:\/\/storiesonline.org\/blog\/?p=30"},"modified":"2014-08-15T12:21:03","modified_gmt":"2014-08-15T16:21:03","slug":"reader-feedback-101","status":"publish","type":"post","link":"https:\/\/storiesonline.org\/blog\/2004\/11\/15\/reader-feedback-101\/","title":{"rendered":"Reader Feedback 101"},"content":{"rendered":"<p>Some authors on the site often beg for reader feedback, and some others contacted me and complained that the site&#8217;s feedback system is not working for them, or is broken.<\/p>\n<p>I took it upon myself to test various issues with the feedback system.<\/p>\n<p>The biggest thing that I&#8217;ve noticed is that authors explicitly asking for feedback or complaining that the system does not work, do not answer their fan mail. How do I know that? Well, simple, I tried it.<\/p>\n<p>I emailed many of the authors who complained about the lack of feedback from readers through the system with comments about their stories. Some were simply a &#8216;thank you, keep up the good work&#8217; notes and other more detailed feedback. I sent three messages to each author, and the three messages to prolific authors that don&#8217;t complain. Of course, I used different email addresses to identify myself.<\/p>\n<p>I received no reply from the authors that complain and received a reply to each message from the authors that don&#8217;t complain.<\/p>\n<p>So, what&#8217;s the verdict?<\/p>\n<p>Well, just as authors want readers&#8217; feedback, readers want to know that the author received their feedback and appreciates it. A simple &#8216;thank you for your note&#8217; is often enough.<\/p>\n<p>In the past, when I had more time to read stories, I&#8217;ve always sent feedback to authors and always felt disappointed when I don&#8217;t hear back from authors, and quit sending feedback to those authors that never replied. I understand that not everybody has enough time to answer each message, and I&#8217;m fine with &#8216;thank you for your note, I appreciate it, but I don&#8217;t have enough time to answer all my email&#8217; type of response.<\/p>\n<p>So, to all authors seeking reader feedback, answer your email or you won&#8217;t be getting more feedback from disappointed readers. You don&#8217;t have to send a two page response back, but you <em>have to<\/em> send something back. Anything, whatever it is, is better than nothing.<\/p>\n<p>And if you&#8217;re a reader: authors need feedback to feel that their work is being appreciated. Votes are good, but email messages are much better. If you like an author&#8217;s work, let them know about it, otherwise they may feel that they&#8217;re not appreciated and stop writing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some authors on the site often beg for reader feedback, and some others contacted me and complained that the site&#8217;s feedback system is not working for them, or is broken. I took it upon myself to test various issues with the feedback system. The biggest thing that I&#8217;ve noticed is that authors explicitly asking for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[30,8],"tags":[],"class_list":["post-30","post","type-post","status-publish","format-standard","hentry","category-finestories","category-storiesonline"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2p2rG-u","_links":{"self":[{"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/posts\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":1,"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/posts\/30\/revisions"}],"predecessor-version":[{"id":224,"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/posts\/30\/revisions\/224"}],"wp:attachment":[{"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/media?parent=30"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/categories?post=30"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storiesonline.org\/blog\/wp-json\/wp\/v2\/tags?post=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}